Pick a channel
All routes go to the same small team in Sydney. The form gives us context up front; chat and email are better for quick questions.
-
Email
For order questions, returns, warranty, anything that needs a paper trail. Replies within one business day, Mon–Fri.
hello@synced.com.au -
Live chat
Best for “will this work with…?” questions before you buy. We're online weekdays, 9am – 5pm AEST. Look for the chat bubble bottom-right of any page.
Start a chat -
Trade & installer
Volume pricing, project quotes, electrician partnerships. A separate inbox so trade enquiries don't sit behind retail support.
trade@synced.com.au