Shipping & delivery

Free standard shipping on orders over $99.

Express still chargeable. Bulky and oversize items (network cabinets, full kits) noted on the product page.

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Rates & methods

All prices in AUD, GST included. Delivered by Australia Post and Aramex (formerly Fastway), depending on your postcode.

MethodCostDelivery timeTracking
Standard Free over $99 $9.95 2 – 6 business days Tracking number by email at dispatch.
Express Australia Post Express $14.95 1 – 3 business days Live tracking from Australia Post.
Same-day · Melbourne metro Orders before 2pm AEST $19.95 Today, by 6pm Courier with live driver tracking.
Bulky & oversize Cabinets, kits, multi-pack lighting Calculated at checkout 3 – 8 business days Aramex Road. No PO boxes.

How long it takes, by region

Standard service delivery windows from Melbourne dispatch. Express knocks 1 – 2 days off most lanes. Remote postcodes can run longer in summer storm season.

Melbourne metro 3000 – 3207, 3335 – 3810
1 – 2 daysSame-day available
Sydney, Canberra, Brisbane Capital metro
2 – 3 days
Adelaide, Hobart Capital metro
3 – 4 days
Perth, Darwin Capital metro
4 – 6 days
Regional VIC, NSW, QLD Within a few hours of a capital
3 – 5 days
Remote & outback WA, NT, far-north QLD
5 – 10 daysExpress recommended
Dispatch cutoffs

Orders placed before 2pm AEST on a business day ship the same day. Weekend and public holiday orders dispatch the next business morning.

Tracking

A tracking link arrives by email the moment your label prints. You can also track from your account orders page.

International

We ship Australia-wide only. Many of our products are region-specific (240V switches, AU Wi-Fi bands) so this is by design, not laziness.

Still need a hand?

We answer most messages within one business day. If your question is about an existing order, have your order number ready — it speeds things up.

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